Refund policy

We want you to be 100% satisfied with your purchase. If your product is damaged or not as described, we are here to help.
1. Return Window
You have 5 days from the date of delivery to request a return or exchange.
2. Conditions for Return
To be eligible for a return:
 * The item must be unused and in the same condition as received.
 * It must be in the original packaging.
 * You must provide an unboxing video as proof for any damage or missing items. (This is standard practice in India to prevent fraud).
3. Non-Returnable Items
 * Items on Clearance or "Flash Sale" are final sale and cannot be returned.
 * Used products due to hygiene reasons.
4. Refund Process
 * Once we receive and inspect your return, we will notify you of the approval or rejection.
 * Approved refunds will be processed to your original payment method within 7-10 business days.
 * For COD Orders: Refunds will be issued via Bank Transfer or UPI once you provide your details to our support team.
5. Shipping Costs
 * If the item is defective or we sent the wrong product, we will cover the return shipping.
 * For change-of-mind returns, the customer is responsible for the return shipping cost.
How to start a return:
Please email us at [comfycrest.innn@gmail.com] with your Order ID and unboxing video.